The purpose of the portal is to be tool for respondents to manage their surveys and details online when it's most convenient for them. It is being designed and built using human centered design practices. Designing for multi-modal surveys is important, so respondents might start doing their survey online but can transition to phone, or in-person interview (and vice versa) if necessary. Allowing for these adaptive collection methods reduces user burden.
Portal work completed:
Research into best practices, Stats NZ current state, and learnings from other government agencies.
Research into best practices, Stats NZ current state, and learnings from other government agencies.
Draft respondent user flows to understand technical needs and user process.
Concept wireframes, UI design, and user flows for technical reviews.
Technical wireframe flows to communicate needs with vendor and the programme team.
Lead the work on aligning stories and epics keeping respondent use cases in mind.
Created user stories to facilitate development.
Created high fidelity mobile first designs for stakeholders and others to feedback on design, specially the Marketing and Communications team as brand owner.
Translated the high-fidelity designs into the start of a Design System framework for Stats to continue to develop.
Draft respondent user flows
Concept wireframes
Technical wireframe flows
Working file - aligning stories and epics
